What Chuck D taught me about social media

Chris Brogan mentioned Chuck D in passing this morning in a post whose title defies being ignored. “In case Dad is reading this, Chuck is frontman for Public Enemy, one of the most principled and politically aware rap groups ever.”

Before I came to SAS I ran web sales and marketing for Yep Roc Records and Redeye Distribution. Redeye distributed PE’s “New Whirl Odor” in 2005. When Chuck came to visit “out in the middle of nowhere in Haw River, NC, 20 miles from Chapel Hill” he made a point of speaking with everyone in the company, going from office to office introducing himself and taking pictures with everyone. When my turn came, he told me to sit at my desk and he sat in my visitor chair, pretending he was applying for a job. It’s pretty damn funny. It’s not on this computer, unfortunately. I’ll post it when I get home. Here’s a cheesy handshake photo:

I'm the one on the right
I'm the one on the right

 

What’s the social media tie-in, other than the fact that Brogan likes Chuck, too? Chuck was beginning a business relationship with us, but he didn’t do it by walking into our office and shouting about what he wanted “even though he certainly could have”. He did it by establishing a genuine human connection with everyone in that company, from the owners to the accounting department to the guys in the warehouse. And I promise you that after he left, there wasn’t a single person in that company who wasn’t dedicated to doing whatever he or she could to help Chuck sell records.

The people who know what’s important in personal relationships know what’s important in business relationships, and they also know what’s important in online relationships. And it’s the same thing in all of them.

:::UPDATE:::

Here’s the photo of Chuck applying for a job:

me and Chuck job interview