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cisco

Key takeaway from the Ragan Cisco Social Media Summit

06.12.2010

::UPDATE:: I should clarify that I still think there is a need for 101-level social media conferences that help people understand the value and how to get started. My main point is we need to stop telling people simply to join the conversation without telling them how.

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Little lies we tell our customers

06.11.2010

I’m flying home from Ragan Communications’ excellent Social Media Summit, held at Cisco’s HQ in San Jose. It was my first trip to Silicon Valley, and it was both impressive and a little disorienting to see all the well-known company names. Of course I knew that eBay must have a physical presence, but there’s still […]

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Integrating social media into your overall strategy: my presentation at the Ragan event at Cisco

06.06.2010

This week I’ll be heading to Cisco in San Jose for the Social Media Summit, put on by Ragan Communications. I’m excited to be attending and even more so to be presenting. I attended a Ragan event at SAS about two years ago, before I took on the Social Media Manager role, and met a […]

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